General terms of use

General terms and conditions

Geniuso application

The terms for educational institutions can be found in this document below.

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General terms and conditions Geniuso application

for home use 

  1. INTRODUCTORY PROVISIONS

1.1. These General Terms and Conditions (hereinafter referred to as the "GTC") govern the legal relations between the company Geniuso , s. r. o., with its registered office at Rudohorská 33, 974 11 Banská Bystrica, Slovakia, Company ID: 43969721, entered in the Commercial Register kept by the District Court Bratislava III, section Sro, entry number 50388/B (hereinafter referred to as the "Provider") and a natural person - consumer (hereinafter referred to as the "User") who uses the mobile or web application Geniuso for personal and non-commercial purposes.

1.2. These GTC are part of the contract concluded between the Provider and the User upon registration to the Application or upon first use of the Application as a guest. The GTC are binding on each User from the moment of starting to use the Application.

1.3. The User is a consumer within the meaning of Section 2 letter a) of Act No. 250/2007 Coll. on Consumer Protection and Section 52 paragraph 4 of the Civil Code. Contracts between the Provider and the User are also governed by Act No. 102/2014 Coll. on Consumer Protection in the Sale of Goods or Provision of Services at a Distance.

1.4. These GTC are valid for all products and services provided through the mobile or web application Geniuso (hereinafter referred to as the “Application”).

  1. DEFINITIONS OF TERMS

2.1. Provider – Geniuso , s. r. o., which develops, operates and makes the Application and digital content available to Users.

2.2. User - a natural person - consumer who uses the Application either:

  • as a registered user with a created Personal Account, or
  • as a guest without registration, with access to only the demo version of the Application.

2.3. Application –digital educational platform Geniuso is available as a mobile or web application, which the Provider makes available for the User's personal use.

2.4. User's personal account – an account that the User creates when registering for the Application via email and password, and which allows the User to create and manage Personal Profiles.

2.5. Personal profile – a virtual identity within the User's Personal Account, which the User creates for himself or for other persons (e.g. children) and which serves for personalized access to digital content. Each Personal Account may contain one to three Personal Profiles.

2.6. Guest profile – a temporary profile that allows the User to try out the Application in demo mode without registering. It cannot be personalized.

2.7. Digital Content – interactive talking books, animated songs and educational games provided through the Application for educational and entertainment purposes.

2.8. Demo version – a free version of the Application with a limited range of available digital content. It is available to users without a subscription and to guests without registration.

2.9. Subscription – time-limited, paid access to the full digital content of the Application, which can be purchased through the App Store or Google Play.

2.10. Payment platform – third-party e-commerce system (App Store or Google Play), through which the User pays the Subscription.

2.11. Distance contract – a contract concluded between the Provider and the User without the simultaneous physical presence of the contracting parties, exclusively through means of distance communication.

2.12. Customer support – the Provider's contact channel for technical support, complaints and communication with the consumer at app.support@geniuso.sk.

  1. USING THE APPLICATION

3.1. Access to the Application

Geniuso app can be used:

  • as a guest, without registration and login – with access only to the demo version,
  • as a registered user without a subscription – with access exclusively to the demo version,
  • as a registered user with an active subscription – with access to full digital content.

3.2. Registration and personal account

The User can register for free by entering an e-mail address and creating a password. After verifying the e-mail address, a Personal Account will be automatically created for the User. Registration is not subject to approval by the Provider.

3.3. Personal profiles

Within the Personal Account, the User can create 1 to 3 Personal Profiles. Each profile contains a nickname and a selected avatar . When entering the Application, the User selects the Personal Profile through which he/she wants to use the content. The Personal Profile is not protected by a password or code.

3.4. Guest mode

If the User does not create a Personal Account, he/she may access the Application via a Guest profile. This access is possible without entering any data, but it contains only a demo version of the Application. In Guest mode, it is not possible to save progress or personalize settings.

3.5. Digital content and accessibility

The App's digital content is divided into three main libraries:

  • talking books,
  • animated songs,
  • educational games.

Access to these libraries depends on the access level (demo /rented). The user always has the option to get full access by purchasing a Subscription through the respective payment platform.

3.6. Technical requirements

The application is available:

  • as a mobile application for devices with Android and iOS operating systems ,
  • as a web application for devices with an internet browser (e.g. Chrome , Safari).

For proper functioning, an internet connection and an updated device that meets the technical requirements specified in the App Store or Google Play are required.

3.7. Responsibility for use

The User is responsible for the accuracy of the data entered during registration and for the safe storage of login details. In the event of misuse of the account or violation of these GTC, the Provider is entitled to restrict or cancel access to the Application.

3.8. Application Updates

The Provider may periodically update the Application in order to improve its functionality and security. Some updates may be necessary for the proper functioning of the services. The User is responsible for their installation.

  1. LICENSE

4.1. The Application and its digital content are protected by copyright and other legal regulations. All rights not expressly granted to the User by these GTC are reserved to the Provider.

4.2. The Provider grants the User a non-exclusive, non-transferable and time-limited license to use the Application and digital content for personal and non-commercial purposes, namely:

  • free of charge within the scope of the demo version,
  • for payment in the amount of the full Subscription pursuant to Article 5 of these GTC.

4.3. The License authorizes the User and the persons for whom he/she has created Personal Profiles to use the digital content only to the extent permitted by the purchased Subscription. The User may not copy, modify, distribute, publicly present, make available to third parties or otherwise use the content in violation of these GTC.

4.4. Each Subscription entitles the User to create and use a maximum of three Personal Profiles, depending on the specific variant chosen (1, 2 or 3 profiles). It is not permitted to share a personal account or profiles with other persons outside the User's household.

4.5. In the event of a violation of the license terms, the Provider is entitled to immediately restrict or cancel the User's access to the Application without the right to a refund of the Subscription Fee.

4.6. This license does not apply to institutional or school use. For such purposes, read the terms for educational institutions HERE.

4.7. The license terminates upon expiration of the subscription period, termination of the contract, or cancellation of the User's personal account. After the license expires, the User is obliged to stop using the Application and not store any digital content.

  1. SUBSCRIPTION

5.1. Access to the full digital content of the Application is subject to payment of a Subscription. The demo version is available free of charge without the need for registration or payment.

5.2. Subscriptions can be purchased exclusively through the payment platforms. App Store (for iOS) or Google Play (for Android). These platforms also act as a payment confirmation provider.

5.3. The User can choose from the following Subscription options:

  • for 1 personal profile,
  • for 2 personal profiles,
  • for 3 personal profiles.

Each variant is available with a monthly subscription option.

5.4. The subscription is automatically renewed unless the User cancels it in time via the relevant payment platform ( App Store or Google Play ). Cancellation and subscription management conditions are governed by the rules of the respective platform.

5.5. After paying the Subscription Fee, the User will receive immediate access to digital content within the scope of the selected option. Non-use of the Application does not entitle the User to a refund or extension of the Subscription Fee.

5.6. All payments for Subscriptions are made in accordance with the terms and conditions of the payment platforms. The Provider is not responsible for payment failures caused by problems on the part of these platforms.

5.7. In the event of a technical failure of the Application that lasts more than 72 hours and demonstrably prevents the use of paid content, the User may contact Customer Support for an individual assessment of possible compensation.

  1. ACCOUNT SECURITY AND PROTECTION

6.1. The User is obliged to create a secure password upon registration, which must not be shared with other persons. The Provider recommends using a combination of uppercase and lowercase letters, numbers and special characters.

6.2. The User is fully responsible for the activities carried out through his/her Personal Account. In the event of detection of unauthorized access or misuse of the account, the User is obliged to contact Customer Support immediately.

6.3. The Provider applies appropriate technical and organizational measures to protect data and secure the Application. Passwords are encrypted and communication with the Application takes place via a secure protocol.

6.4. In the event of a serious violation of security rules by the User, the Provider is entitled to temporarily restrict or cancel access to the Application.

6.5. The User undertakes to use the Application only on devices to which he has authorized access and to comply with the basic principles of digital security.

6.6. Personal profiles are not protected by a password or code. Access to them is possible by simply selecting them from the list of profiles within the Personal Account. The User is responsible for supervising the use of the profile by a minor.

  1. TERMINATION OF USE AND ACCOUNT CANCELLATION

7.1. The User is entitled to terminate the use of the Application at any time without giving a reason. If the User is registered, he/she may cancel his/her Personal Account through the settings in the Application or by sending a request to the e-mail: app.support@geniuso.sk.

7.2. Cancellation of the Personal Account will result in the termination of access to all Personal Profiles, as well as digital content, without any right to a refund of the Subscription or any part thereof.

7.3. A user using the Application as a guest (without registration) may terminate the use of the Application by simply uninstalling or closing it. In this case, no personal data or progress is stored.

7.4. The Provider is entitled to cancel the User's account in the event of:

  • violations of these GTC,
  • unauthorized interference with the Application or its content,
  • technical or security reasons,
  • if the account is inactive for a long time (more than 24 months).

7.5. After cancellation of the account, all stored personal data will be deleted or anonymized no later than 1 month from the date of cancellation, unless legal regulations provide for a longer period or a user logs in with his/her personal account to the application during this period.

  1. COMPLAINTS AND WITHDRAWAL FROM THE CONTRACT

8.1. Complaints

The User is entitled to complain about the functionality of the Application or access to digital content if the service does not function in accordance with these GTC or with the information provided in the service description in the App Store or Google Play .

A complaint can be submitted by e-mail to: app.support@geniuso.sk with a description of the problem, the type of device, the date and time of the error. The provider undertakes to respond to the complaint within 14 days of its receipt.

8.2. Withdrawal from the contract

Given that digital content is provided through platforms App Store or Google Play , the right of withdrawal is governed by the terms and conditions of these platforms. The user can claim a refund directly through the given platform (e.g. via Google Play > Manage Purchases > Request a Refund).

According to Section 7(6)(l) of Act No. 102/2014 Coll., it is not possible to withdraw from the contract if the provision of digital content began with the User's express consent before the withdrawal period expired and the User was duly informed of the loss of this right. The User hereby expressly agrees that the provision of the service begins immediately after payment of the Subscription Fee.

8.3. Information on the loss of the right of withdrawal

The User acknowledges that by purchasing and activating the Subscription, he/she loses the right to withdraw from the contract within the statutory period of 14 days, as this is a delivery of digital content without a physical medium, which began with his/her prior express consent.

8.4. Dispute resolution

If it is not possible to resolve the complaint by agreement, the User has the right to contact the Slovak Trade Inspection or submit a proposal for alternative dispute resolution via the ODR platform: https://ec.europa.eu/consumers/odr/ .

  1. PROTECTION OF PERSONAL DATA

9.1. The Provider processes the User's personal data in accordance with Regulation (EU) 2016/679 (GDPR), Act No. 18/2018 Coll. on the Protection of Personal Data and these GTC.

9.2. When registering and using the Application, the following data may be processed in particular: the User's e-mail address, nicknames created in Personal Profiles, technical data about the device and use of the Application.

9.3. Personal data is processed for the purposes of providing access to the Application, communicating with Customer Support, ensuring the functionality of services and fulfilling the Provider's contractual or legal obligations.

9.4. Data is stored only for the period necessary to fulfill the purpose of processing or legal obligation. After account cancellation, the data will be deleted or anonymized within 1 month at the latest, unless a user logs in with his/her personal account to the application during this period.

9.5. More information about the scope, purposes and rights of the User as a data subject is provided in a separate document "Privacy Policy", which is available in the Application.

9.6. The provider uses subcontractors (e.g. hosting services) who are contractually bound and responsible for data security. The data is processed exclusively within the EU.

  1. FINAL PROVISIONS

10.1. The Provider reserves the right to unilaterally change these GTC at any time, in particular due to legislative changes, technical modifications to the Application or business decisions. The User will be informed of any changes via the Application or by e-mail.

10.2. By continuing to use the Application after the new GTC come into effect, the User agrees to these changes. If the User does not agree with the changes, he/she is entitled to terminate the use of the Application and cancel his/her Personal Account at any time.

10.3. Legal relationships not regulated by these GTC are governed by the law of the Slovak Republic, in particular the Civil Code, the Consumer Protection Act and Act No. 102/2014 Coll. on Consumer Protection in Distance Selling.

10.4. If any provision of these GTC becomes invalid or unenforceable, this will not affect the validity and effectiveness of the other provisions.

10.5. These GTC enter into force and effect on May 26,  2025 and replace all previous versions of the terms and conditions applicable to consumers.

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General terms and conditions Geniuso application

for educational institutions  

1.      INTRODUCTION 

1.1. These general terms and conditions (hereinafter referred to as "GTC") govern the legal relationship and the rights and obligations arising therefrom between the company Geniuso , s.r.o. as the Provider and the User in connection with the use of the Application called Geniuso (hereinafter referred to as the "Application") and the services provided by it.

1.2. These GTC apply to each User who uses the Application and its related services. Use of the Application is subject to the User's express consent to these GTC and subsequent compliance with them.

1.3. By sending the registration form with a request to create a Principal Account, the User confirms that he/she has read these GTC, agrees with them and that the person sending the form is authorized to act on behalf of the User as a legal entity.

1.4. These GTC do not apply to consumers within the meaning of Section 2 letter a) of Act No. 250/2007 Coll. on Consumer Protection.

1.5. The contractual relationship between the Provider and the User is established upon approval of the request for the creation of a Principal Account by the Provider. The content of the contract is these GTC as amended on the date of approval of the account, including any subsequent amendments. The contract is valid for the duration of the Principal Account and terminates upon its deletion or upon the termination of the Application’s operation by the Provider.

2.      DEFINITIONS OF TERMS 

2.1. The provider is the company Geniuso , s. r. o., with its registered office at Rudohorská 33, 974 11 Banská Bystrica, Slovakia, Company ID: 43969721, registered in the Commercial Register kept by the Municipal Court Bratislava III, section Sro , entry number 50388/B.

2.2. The User is a legal entity or a natural person - an entrepreneur, who acts exclusively within the framework of his/her business activity, employment or profession in the field of education and who uses the Application in the educational process, which he/she himself/herself provides through his/her employees (teachers). The User acts as a personal data controller under the GDPR.

2.3. A Teacher is a natural person in an employment or other contractual relationship with a User for whom a Teacher Account has been created. The Teacher uses the Application in the educational process, creates and manages Individual Student Profiles and monitors their academic progress. The Teacher is also responsible for the manner in which the Student uses the Application.

2.4. A student is a child or adolescent for whom an Individual Profile has been created by a teacher within the Application. The student uses the Application solely for educational purposes, through his/her profile under the supervision of a Teacher. He/she has access to the Application only after the Teacher has logged in.

2.5. The contracting parties are the Provider and the User.

2.6. The Application is a software solution of the Provider in the form of a digital platform called Geniuso, the purpose of which is to make digital content intended for educational purposes for children and youth available to the User through a graphical user interface (GUI). The application also allows the management of user accounts and monitoring of students' academic progress through an administrative interface.

2.7. Graphical User Interface (GUI) is the visual interface of the Application through which the User, Teacher or Student interacts with its functions. It includes in particular menus, graphic components, texts and animations.

2.8. Digital content is a collection of digital interactive books, songs, games and other digital materials intended for the education of children and youth.

2.9. Subscription is a time-limited, paid access to the digital content of the Application to the extent and under the conditions set out in Article 5 of these GTC.

2.10. The demo version is a free, content-limited version of digital content that serves to familiarize yourself with the functionality of the Application.

2.11. The trial period is a time-limited period during which the User has free access to the full digital content of the Application for the purpose of testing it.

2.12. The Principal Account is a unique access to the Application's administrative interface, which is established by the Provider based on approved registration. It allows the creation of teacher accounts and the management of other user accesses.

2.13. The Application's administrative interface is a separate part of the Application that serves the User to manage accounts, create individual profiles and monitor their activity.

2.14. A Teacher Account is a unique access created by the holder of a Principal Account, which authorizes the Teacher to use the Application in the educational process, create and manage Individual Profiles and monitor the progress of Students.

2.15. An individual profile enables access to the digital content of the Application and is intended exclusively for the personal use of a particular Student.

2.16. Mobile device is a mobile phone, tablet or other device that meets the hardware and software requirements for installing and using the Application.

3.      USING THE APPLICATION IN AN EDUCATIONAL INSTITUTION 

3.1. Application characteristics Application Geniuso is a digital educational platform divided into three libraries:

  • talking books,
  • animated songs,
  • educational games.

These libraries provide children with an interactive learning environment to develop their language and communication skills, vocabulary, attention, logical and critical thinking, problem-solving skills, and concentration. The application is also recommended by speech therapists, especially when working with students with learning disabilities.

Talking books combine audio and visual stimuli. They contain spoken texts, stories, rhymes, riddles, songs, nature sounds and various tasks with feedback.

3.2. Registration and access rights An educational institution interested in using the Application shall complete a registration form. After its approval by the Provider, the institution shall gain access to the administrative interface via a Principal Account.

The Principal Account holder is authorized to create Teacher Accounts for the institution's employees. Teachers will then gain access to digital content and can create Individual Profiles for students.

3.3. Classroom Use The teacher first logs into the App using their Teacher Account. The device will then display classes and available student profiles, from which the child selects their profile and enters their own access code. This ensures personalized access and control over usage.

3.4. Student access and supervision The Application is available to students only under the supervision of authorized teachers. The user (educational institution) is responsible for ensuring that the Application is used in accordance with applicable legislation and under professional supervision.

3.5. Technical requirements A stable internet connection is necessary for the proper functioning of the Application. The Application is available:

  • Web version: on devices with Windows or MacOS operating system via a regular web browser. The administrative interface is available at a separate address.
  • Mobile version: on devices with Android , iOS or iPadOS operating systems. It is available free of charge for download on Google Play and App Store .

3.6. Access versions of the Application The Provider makes the digital content of the Application available in the following modes:

  • Demo version: free, unlimited access to a limited amount of demo content,
  • Trial period: free, time-limited access to full content for an agreed period,
  • Subscription: time-limited, paid access to unlimited digital content according to Article 5 of these GTC.

3.7. Responsibility for use The User is not authorized to make the Application available to third parties outside their organization. In case of violation of this rule, the Provider is authorized to immediately terminate access to the Application.

3.8. The Provider's right to restrict the service The Provider reserves the right to temporarily restrict or suspend access to the Application in the following cases:

  • violation of these GTC by the User,
  • planned maintenance and system updates,
  • technical problems or outages beyond the Provider's control.

3.9. Feedback and updates The Provider may invite the User to provide feedback free of charge, which the Provider is entitled to use to improve the Application. At the same time, the Provider is entitled to issue updates that may affect the functioning of the Application. Installation of these updates is not mandatory, but failure to download them may not guarantee full functionality of the Application.

4.      LICENSE

4.1. The User acknowledges that the Application, as well as its digital content, is protected by copyright pursuant to Act No. 185/2015 Coll. Copyright Act, as amended. The Provider declares that it is authorized to grant licenses for the use of the Application and its digital content.

4.2. Based on these GTC, the Provider grants the User:

  • a license to use the graphical user interface (GUI) of the Application under the conditions set out in Section 4.3,
  • a license to use the digital content of the Application under the conditions set out in point 4.4.

(collectively, the “Licenses”)

4.3. License for the Application GUI: The Provider grants the User a personal, non-exclusive, non-transferable and revocable license to use the Application's graphical user interface within the territory of the European Union, free of charge, for the duration of the Principal Account. This license does not include access to digital content, which may be subject to a fee pursuant to Article 5 of these GTC.

4.4. Digital Content License:

4.4.1. Demo version: A license for a limited range of digital content (demonstrations) is provided free of charge and for an unlimited period of time during the existence of the Principal Account. The content is only used to familiarize yourself with the functionality of the Application.

4.4.2. Trial period: The license for the full scope of the digital content is provided free of charge during an individually agreed trial period. During the trial period, the User is entitled to use the digital content solely for the purpose of verifying the suitability of the Application for the educational process.

4.4.3. Paid subscription: The license for unlimited access to digital content is provided based on the payment of a subscription fee in accordance with Article 5 of these GTC. The duration of the license is tied to the duration of the paid subscription.

4.5. Licenses are granted solely for the User's internal educational purposes. It is not permitted to distribute digital content outside the scope of authorized users (teachers and students).

4.6. By creating a user account, the User does not acquire any ownership rights to the Application or digital content, except for the right to use them in accordance with these GTC.

4.7. Licenses do not include the right to:

  • change, modify or process the Application or its content,
  • create derivative works,
  • reverse engineer or otherwise attempt to decompile,
  • use any graphic or visual elements of the Application alone or outside its interface.

4.8. The User is not entitled to transfer the Licenses to third parties or grant a sublicense. The Licenses shall expire upon the termination of the Principal Account or the termination of the contractual relationship.

4.9. Violation of the terms of the Licenses entitles the Provider to immediately restrict or cancel access to the Application and/or claim compensation for damages.

4.10. The provisions of this article also apply to the Application updates and extensions of its digital content.

5.    SUBSCRIPTION

5.1. The Provider does not charge fees for the use of the Application's graphical user interface (GUI). However, access to the Application's unlimited digital content is subject to payment of a subscription fee (hereinafter referred to as the "Subscription").

5.2. The subscription is provided for a period of twelve (12) consecutive calendar months, unless the parties agree otherwise.

5.3. The subscription fee is payable in advance. Access to the digital content is activated after the payment is credited to the Provider's account, unless the parties agree otherwise.

5.4. The price of the Subscription is determined based on the Provider's price offer accepted by the User. The Provider is entitled to change the price of the Subscription with effect from the following period. The Provider shall inform the User of the price change by e-mail at least three (3) months before the expiration of the current subscription period.

5.5. Unless otherwise agreed by the parties, the subscription fee is paid based on a proforma invoice sent by e-mail on the day of registration approval. The tax document (invoice) will be sent within three (3) business days of receipt of payment.

5.6. The User may cancel the Subscription at any time, but no later than the last day of the current period. Cancellation shall take effect on the day following the expiration of the subscription period.

If the User does not cancel the Subscription, it is automatically renewed for another twelve (12) months. A proforma invoice for the new period will be sent no later than thirty (30) days before the renewal date. A regular invoice will be sent after payment.

5.7. The User is not obliged to actively use the digital content. Non-use of the Application does not entitle the User to a reduction or refund of the paid Subscription Fee.

5.8. In the event of a delay in payment of the Subscription Fee, the Provider is entitled to limit or suspend the User's access to digital content with immediate effect until the amount owed is paid in full.

5.9. The User acknowledges that the use of the Application may be associated with costs for internet connection or mobile data, which he/she pays separately to his/her telecommunications service provider.

5.10. The Provider undertakes to make reasonable efforts to ensure the functionality of the Application. In the event of demonstrable long-term technical unavailability of digital content caused by the Provider, the User is entitled to request a discount on the Subscription, the amount of which will be subject to individual assessment. This discount does not replace any other form of compensation for damages.

6.      LOGIN SECURITY

6.1. When registering or changing login details, the user is obliged to create and use a password that meets the following minimum security requirements:

  • Length: at least 8 characters,
  • Complexity : combination of uppercase and lowercase letters, numbers, and special characters (e.g. *, @, #),
  • Uniqueness: the password must not be the same or similar to a previous password, nor must it contain personal information or commonly used words.

6.2. The User is obliged to protect his/her device, login details and access to the Application from unauthorized access, loss, theft or misuse.

6.3. The user agrees to:

  • change his/her password regularly, at least once every 3 months, and change it immediately if he/she suspects that it has been compromised,
  • ensure the confidentiality of login details, in particular by not publishing passwords, keeping them in easily accessible places, or storing them in an unsecured form.

6.4. In case of suspected breach of the security of the login data, the User is obliged to immediately inform the Provider via e-mail to the address: app.support@geniuso.sk . The notification must contain available information about the time and nature of the incident.

6.5. The Provider is obliged to:

  • ensure the protection of the User's login details from unauthorized access by third parties,
  • use technical and organizational measures to ensure an adequate level of protection, including password encryption and database security,
  • without undue delay inform the User of any security breach relating to his login details.

6.6. In the event that the misuse of login details occurs due to negligence or violation of these terms and conditions by the User, the User shall be solely responsible for the resulting damage.

6.7. In the event of a repeated or serious breach of security obligations, the Provider is entitled to temporarily restrict or block the User's access to the Application, even without prior notice, in order to prevent damage to the system or unauthorized access.

7.           TERMINATION OF THE CONTRACTUAL RELATIONSHIP

7.1. Termination of the contractual relationship by the User

7.1.1. The User is entitled to unilaterally terminate the contractual relationship between the Provider and the User at any time without giving a reason and without a notice period by means of a written notice sent to the e-mail: app.support@geniuso.sk . The Provider is obliged to immediately confirm receipt of the User's notice by e-mail.

The User acknowledges that by terminating the contractual relationship, he/she will lose access to the Application and its services in full without any compensation (including an aliquot part of the paid subscription fee).

Upon termination of the contractual relationship, the User is obliged to immediately uninstall all downloaded versions of the digital content from all of their devices. Failure to comply with this obligation may be considered a breach of contract and entitles the Provider to appropriate legal remedies.

7.1.2. Termination of use of the Application pursuant to point 7.1.1 shall also govern the termination of the Principal Account, Teacher Accounts and individual profiles. The rights and obligations related to data processing after termination of the contractual relationship are regulated in Article 9 of these GTC.

7.2. Termination of the contractual relationship by the Provider

7.2.1. The Provider is entitled to unilaterally terminate the contractual relationship for the following reasons:

7.2.1.1. Serious breach of these GTC by the User.

7.2.1.2. Misuse of the service that may cause damage to the Provider or third parties.

7.2.1.3. Obligation arising from legal regulations or decisions of competent authorities.

7.2.1.4. Termination or fundamental change in the provision of the service for technical or commercial reasons.

7.2.2. Termination shall take effect immediately for reasons under points 7.2.1.1 and 7.2.1.2, in other cases with a notice period of 3 months.

7.2.3. In the event of termination by the Provider for the reasons stated in points 7.2.1.1 and 7.2.1.2, the User is not entitled to a refund of the relevant part of the subscription fee. In other cases, a proportional part of the subscription fee is refunded, unless the parties agree otherwise.

7.2.4. After termination of the contractual relationship, the Provider will ensure the processing, anonymization or deletion of the User's personal data in accordance with Article 9 of these GTC.

8.    DISCLAIMER OF LIABILITY

8.1 . The Provider is not responsible for the User's access to the Internet or for fees related to the use of Internet connection or mobile data.

8.2. The Provider is not responsible for the functionality of the User's hardware or software, including the compatibility of devices with the Application. At the same time, it does not guarantee the proper functionality of the Application on all types of devices, especially older or less powerful ones.

8.3. The Provider is not liable for damage caused by incorrect or unauthorized use of the Application.

8.4. The User acknowledges that the Application may be temporarily unavailable due to technical failures, maintenance or other operational reasons. Such interruptions are not grounds for compensation for damages or reduction of the Subscription Fee, unless the parties agree otherwise.

8.5. The Application is provided "as is" and "as available", without warranty of continuous availability and error-free functionality. The Provider makes no express or implied warranties.

8.6. The Provider is not liable for any damage caused by the temporary or permanent inoperability of the Application, the Principal Account or the Teacher Account, nor for damage caused by events beyond its control.

8.7. The Provider bears no responsibility for the misuse of the User's login details, if the misuse occurred as a result of a breach of obligations by the User.

8.8. Force Majeure: The Provider is not liable for any breach or delay in the performance of obligations under these GTC if caused by circumstances of force majeure, including, but not limited to, natural disasters, fires, floods, power or internet outages, military conflicts, strikes, third-party server outages or interventions by state authorities. In the event of force majeure, the period for performance of the obligation shall be extended accordingly.

9.        PERSONAL DATA PROTECTION

10.1. By creating a Principal Account and using the Application, the User provides personal data that the Provider processes in the scope, manner and for purposes that are in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (General Data Protection Regulation) and Act No. 18/2018 Coll. on the protection of personal data and on the amendment and supplementation of certain acts.

10.2. The User declares and confirms that his personal data, which he voluntarily and freely provided to the Provider during registration, are correct, true, complete and up-to-date and undertakes to update them if they change.

10.3. The Provider acts as the controller in relation to the personal data provided by the User via the registration form, in particular the name and surname of the statutory representative, contact details and details of the educational institution. These data are processed for the purposes of concluding and fulfilling the contract, communication, the legitimate interest of the Provider, direct marketing, processing requests and fulfilling legal obligations.

10.4. When operating the Application, the Provider processes the personal data of students and teachers exclusively on behalf of and at the instruction of the User in the capacity of an intermediary pursuant to Article 28 of Regulation (EU) 2016/679 of the European Parliament and of the Council (hereinafter referred to as the "GDPR"), for the purposes of using the Application in the educational process.

10.5. Personal data that may be processed within the Application are, in particular:

  • teacher data: name, surname, work email,
  • student data: nickname, study results and activity within the Application (time, type and number of completed tasks, results achieved).

10.6. The Provider undertakes to:

  1. process personal data exclusively on the basis of the User's documented instructions,
    ensure data confidentiality by all persons who process personal data,
  2. take appropriate technical and organizational measures to ensure an adequate level of protection of personal data,
  3. assist the User in fulfilling his obligations under the GDPR, in particular in connection with the exercise of the rights of data subjects,
  4. after termination of the provision of services under this contract, delete or return all personal data, unless legal regulations require their retention,
  5. make available to the User upon request all information necessary to demonstrate compliance with its obligations under the GDPR.

10.7. The User, as the operator, is obliged to ensure that compliance with generally binding legal regulations on the protection of personal data is also observed on his/her part. In particular, he/she is obliged to:

  1. to ensure a legal basis for processing personal data in the Application (e.g. performance of a task in the public interest or consent of a child's legal guardian),
  2. properly inform data subjects about the processing of their data pursuant to Articles 13 and 14 of the GDPR,
  3. keep records of processing activities if required to do so by the GDPR.

10.8. The Provider is entitled to involve another intermediary (e.g. a hosting provider ) in the processing of personal data, as this is a necessary technical condition for the operation of the Application.

10.9. The Provider ensures that personal data will be processed exclusively within the European Union, or in a third country with a guaranteed adequate level of protection according to the decision of the European Commission.

10.10. All User data stored by the Provider will be automatically and irretrievably deleted no later than 1 month after the termination of the contractual relationship, unless legal reasons require their further storage. The User is also entitled at any time during this period to request permanent deletion of the Principal Account and all data by sending a request to the e-mail address: app.support@geniuso.sk . The Provider is not liable for damage incurred as a result of such deletion, if it was performed in accordance with this provision.

10.11. This Article 9 also serves as a Personal Data Processing Agreement between the User as the controller and the Provider as the processor pursuant to Article 28(3) of the GDPR.

10.    COMMUNICATION

11.1. The Provider and the User will communicate with each other in Slovak or English, unless they agree otherwise.

11.2. Any notifications, calls, requests or other legally significant acts will be sent electronically via e-mail. E-mails sent by the Provider to the User will be delivered to the e-mail address provided during registration. E-mails sent by the User to the Provider must be addressed to: app.support@geniuso.sk .

11.3. Electronic communication is considered equivalent to written form. An e-mail is considered delivered the day after it is sent, unless proven otherwise.

11.4. The Provider reserves the right to deliver notifications also via the Application's internal notification system. Notifications delivered in this way are considered validly delivered.

1 1.5. The User undertakes to inform the Provider without undue delay of any changes to contact or identification data. The changes shall enter into force on the day following their delivery to the Provider. Failure to comply with this obligation may result in the inability to properly exercise the rights and obligations under these GTC and shall render the User liable for any damage.

11.6. Changes to the Provider's contact details will be published in the Application and/or notified to the User by e-mail.

11.    FINAL PROVISIONS

12.1. The Provider has the right to unilaterally change, update or supplement these GTC, in particular due to legislative changes, development of the Application or its business decisions. The User's consent is not required for the validity and effectiveness of these changes. The Provider informs the User about changes to the GTC before they come into effect, by means of a notification in the Application and/or by sending a notification to the e-mail address provided by the User during registration. A change to the GTC is also considered a change to the contractual relationship with effect from the date specified in the updated GTC. If the User does not agree with the change to the GTC, he/she is entitled to terminate the contractual relationship immediately and without penalties before the change comes into effect.

12.2. Legal relationships not regulated by these GTC are governed primarily by Act No. 513/1991 Coll. Commercial Code, as amended, as well as other generally binding legal regulations of the Slovak Republic. In the event of a conflict with mandatory provisions of European Union law or international treaties by which the Slovak Republic is bound, these shall prevail.

12.3. If any provision of these GTC becomes invalid or unenforceable, this shall not affect the validity and enforceability of the remaining provisions. The invalid provision shall be replaced by a provision that most closely reflects the purpose and meaning of the original provision.

12.4. The contracting parties undertake to resolve any disputes primarily through amicable means. If an agreement is not reached, the dispute shall be decided by the court of the Slovak Republic with substantive and territorial jurisdiction according to the registered office of the Provider.

12.5. These General Terms and Conditions shall enter into force and effect on October 26, 2025. All previous versions shall be cancelled upon the entry into force of these General Terms and Conditions.